Refund policy

Thank you for shopping with [Business Name]. Your satisfaction matters. Because our products are ingestible, we follow strict safety standards for returns.

  • Eligibility window: 30 days from delivery.
  • Condition: Unopened, sealed, and in original packaging. For safety, we cannot accept returns of opened products.
  • Proof of purchase: Order number or receipt is required.
  • Return shipping: Customer is responsible for return shipping unless we made an error or the item arrived damaged.
  • Refund method: Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return.
  • Exchanges: If you received a damaged or defective item, we’ll replace it at no additional cost.
  • Non-returnable items: Opened products, final sale items, gift cards.