Refund policy
Thank you for shopping with [Business Name]. Your satisfaction matters. Because our products are ingestible, we follow strict safety standards for returns.
- Eligibility window: 30 days from delivery.
- Condition: Unopened, sealed, and in original packaging. For safety, we cannot accept returns of opened products.
- Proof of purchase: Order number or receipt is required.
- Return shipping: Customer is responsible for return shipping unless we made an error or the item arrived damaged.
- Refund method: Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return.
- Exchanges: If you received a damaged or defective item, we’ll replace it at no additional cost.
- Non-returnable items: Opened products, final sale items, gift cards.